Shipping policy
Reliable & transparent delivery across the United Kingdom.
At Vionelle Style, we are committed to providing a reliable and transparent shipping experience. We pride ourselves on simplicity: no hidden fees and free standard delivery on every order.
FREE STANDARD SHIPPING ON ALL UK ORDERS — NO MINIMUM SPEND.
Delivery Timeframes
Estimated delivery time: 5 to 10 business days. This includes handling and transit:
Stage |
Details / timeframe |
Order cut-off time |
8:00 PM (GMT) |
Order handling time |
1–3 business days (Mon–Fri) |
Transit time |
4–7 business days (Mon–Fri) |
Total delivery estimate |
5–10 business days |
Trusted Carrier Services
We partner with the UK's most reliable carriers. Depending on your location, we use: Royal Mail (Tracked), Evri, and DPD.
Tracking & Consumer Rights
Tracking: once dispatched, you will receive an automated email with a tracking number and a link to monitor your package in real time.
Your rights: under the UK Consumer Rights Act 2015, you are entitled to a replacement or full refund if your order is significantly delayed, lost, or arrives damaged. Please report damages within 24 hours of receipt.
Logistics & Support
UK Logistics Hub: 16 New St, London EC2M 4TR, United Kingdom
Customer service: info@vionellestyle.com — Mon–Fri, 9:00 AM – 5:00 PM (GMT)
Reliable & transparent delivery across the United Kingdom.
At Vionelle Style, we are committed to providing a reliable and transparent shipping experience. We pride ourselves on simplicity: no hidden fees and free standard delivery on every order.
FREE STANDARD SHIPPING ON ALL UK ORDERS — NO MINIMUM SPEND.
Delivery Timeframes
Estimated delivery time: 5 to 10 business days. This includes handling and transit:
|
Stage |
Details / timeframe |
|
Order cut-off time |
8:00 PM (GMT) |
|
Order handling time |
1–3 business days (Mon–Fri) |
|
Transit time |
4–7 business days (Mon–Fri) |
|
Total delivery estimate |
5–10 business days |
Trusted Carrier Services
We partner with the UK's most reliable carriers. Depending on your location, we use: Royal Mail (Tracked), Evri, and DPD.
Tracking & Consumer Rights
Tracking: once dispatched, you will receive an automated email with a tracking number and a link to monitor your package in real time.
Your rights: under the UK Consumer Rights Act 2015, you are entitled to a replacement or full refund if your order is significantly delayed, lost, or arrives damaged. Please report damages within 24 hours of receipt.
Logistics & Support
UK Logistics Hub: 16 New St, London EC2M 4TR, United Kingdom
Customer service: info@vionellestyle.com — Mon–Fri, 9:00 AM – 5:00 PM (GMT)