Billing Terms & Conditions

 

This policy outlines the billing practices for Vionelle Style. By completing a purchase on our website, you agree to the terms below, specifically tailored for our customers in the United Kingdom.

Accepted Payment Methods

We provide a variety of secure payment options:

•       Credit/Debit cards: Visa, Mastercard, American Express

•       Digital wallets: Apple Pay, Google Pay, and Shop Pay

Free shipping on all UK orders — no hidden surcharges. All prices displayed are inclusive of shipping costs to the UK. The price you see at checkout is the final price you pay, processed in British Pounds (GBP £).

Security & Compliance

To ensure your security, our store uses 256-bit SSL encryption and complies with PCI DSS standards. We do not store your credit card or sensitive financial details on our servers.

Fraud Prevention

Vionelle Style reserves the right to cancel any order that appears suspicious or fraudulent. For high-value transactions, our security team may contact you for additional verification to protect your account.

UK Consumer Guarantees

Nothing in these terms limits your rights under the UK Consumer Rights Act 2015. You are entitled to a refund, repair, or replacement for products that are faulty or not as described, including any reasonably foreseeable loss related to billing errors.

Contact & Refunds

Refunds are issued to the original payment method. For billing inquiries, contact us at info@vionellestyle.com.